Designing the next generation financial services.

How We Can Help

We drive digital transformations through delightful discovery, improved conversion, frictionless onboarding, fast transactions, deep engagement, and compelling data visualisation.

 
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Hi-Fidelity Prototype

You want to develop a new product such as a chatbot, robo-advisor, or mobile app. It needs to look polished like a real finished product. Our prototyping service aims to capture customer’s needs and systematically identify opportunities for growth using the Jobs-To-Be-Done framework and build engaging experiences that people actually use.

 

Define the Problem

We interview 8-10 users to gain a deep understanding of the job and come up with a unique point of view. Rapid prototyping  brings about clarity and focus to the vision.

Refine the Solution

We create a tangible proof of concept that can be used to validate assumptions by putting it in front of the users. A prototype gives you the confidence that you are building the right thing.

Align the Stakeholders

Prototypes are a great way of unifying people around a shared vision and reducing misunderstandings. Your team and stakeholders will "get" the idea and be excited about the potential.

Idea-to-Concept Sprint

Most ideas fizz out while bouncing around on slides. Even the ones that see the light of the day fail to address real problems. Our 5-day idea-to-concept sprints are designed to invent new digital experiences, or improve existing ones. 

 
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Day 1: Develop a Point of View (Workshop)

Discover who your highest priority target users are, and what critical problems they want solved. The goal on the first day is to craft a meaningful and actionable problem statement or a point of view.

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Day 2: Generate New Ideas (Workshop)

Rapidly produce new ideas individually at first, and then converge to share, vote, and build on the best ones. Make the ideas tangible with user journey maps and wireframes of the key interactions.

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Day 3 & 4: Build the Concept (Production)

We will now convert the critical user journey and wireframes into a working prototype that looks and feels like a real product. It can be tested with users or used to get buy-in from your stake holders.

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Day 5: Present the Concept (Workshop)

On the final day of the sprint, we present the concept to you and get your feedback. The concept is refined and delivered before the end of the day. We wrap up the sprint with possible next steps...

Conversational Design (CX)

People like having multiple ways to engage with businesses, because one way might be more convenient for them at that moment. Conversational banking (voice and text) is an unparalleled opportunity for banks to build highly valuable and valued personal relationships with consumers and use it to drive brand preference and affiliation.

 

Personalise to Engage

Personalisation is being re-imagined today with newfound use cases and sophistication. Highly evolved, nuanced, and satisfying experiences are being delivered via right tooling and thoughtful design. Our goal is to uniquely engage everyone without overwhelming anyone.

 
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Storytelling With Data

Whether it's a Mutual Fund factsheet or a Portfolio report, your customers are increasingly demanding simplicity. We help you tell the right story using data visualisation, interactive progressive disclosure, and compelling words.

 
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